interface.ai Launches Nexus -- The World's First Fully Agentic CCaaS Platform That Ends the Era of Hold Queues, Transfers, and Binary Call Routing for Credit Unions and Community BanksNew platform shatters the decades-old "AI handles it or a human handles it" model - introducing a third paradigm where AI owns the member conversation end-to-end while human judgment arrives in seconds, not minutes - multiplying agent capacity up to 10x and eliminating hold times entirely.
interface.ai Launches Smart Collections - An Agentic, Multi-Channel Collections AI Agent Built for Credit Unions and Community Banks to Increase PaymentsNew solution automates early-delinquency outreach across voice, SMS, and email and increases payments - combining product-aware playbooks, policy-gated compliance, and self-service controls to improve cure rates while protecting member relationships
interface.ai Disrupts the Status Quo: Only Provider to Unite Elite CCaaS with Agentic AI for Community BankingStrategic Partnership with Telarus Brings the High-Performance CCaaS and the Industry’s First Agentic Voice, Chat, and Employee AI
interface.ai Elevates AI Reliability Standards: Achieves Unprecedented 99.99% Uptime for Real-Time Agentic AI for Community Financial InstitutionsPALO ALTO, Calif., Feb. 09, 2026 (GLOBE NEWSWIRE) -- While the rest of the industry struggles with "AI fragility", interface.ai is declaring the era of unreliable AI over. Today, the company announced it has achieved a 99.99% uptime benchmark across its real-time AI platform - setting a new, ironclad gold standard for enterprise-grade intelligence.
interface.ai Unveils Q4 2025 Agentic Banking Release to Accelerate Growth Outcomes for Financial InstitutionsNew prescriptive analytics, intelligent personalization, next-best-action guidance, and unified governance move banking from ‘automation’ to measurable growth and execution.
interface.ai Unveils Industry-First Agentic BankGPT Platform that Moves CX from Convenience to OutcomesCredit unions already live in production report higher self-service, faster resolution, and stronger member satisfaction
interface.ai Expands Leadership Team with Steve Swanston as CRO to Advance its Mission of Transforming Banking Through Agentic AISAN JOSE, Calif., Oct. 27, 2025 (GLOBE NEWSWIRE) -- interface.ai, the first BankGPT platform powering the most capable AI agents for banks and credit unions, today announced the appointment of Steve Swanston as Chief Revenue Officer (CRO).
